Returns & Exchanges

We want you to be happy with what arrives. If something is not right, you have 14 days from delivery to tell us and arrange a return.

What can be returned Physical prints and framed works may be returned in their original packaging, undamaged and unframed-altered. Digital editions, commissioned pieces, and personalised or made-to-order items are final sale, because they cannot be resold or revoked once delivered.

How to start a return Write to us from the contact page within 14 days of delivery with your order number and a short description of the issue. We will reply with return instructions and the correct return address. Please do not send anything back before you hear from us — unannounced shipments cannot be tracked to your order.

Return shipping If the item arrived damaged or is not what you ordered, we cover return shipping and send a replacement or a full refund, whichever you prefer. For change-of-mind returns, return shipping is paid by you and the item must arrive in resaleable condition.

Refunds Once the return is received and inspected, we refund the price of the goods to your original payment method within 5 business days. Shipping charges are refunded only when the return is our fault. Your bank may need a few extra days to post the credit.

Damaged in transit Please photograph the outer box and the artwork before opening it fully, and contact us within 48 hours of delivery. Claims are much easier to resolve with photographs taken at the moment of unpacking.

Exchanges Exchanges follow the same 14-day window. Tell us which piece you would like instead and we will reserve it while the return is in transit.